Hiring

Tesseract is Hiring Technical

Computer & Technology Technician

Tesseract 2.0 in Victoria, BC In-Shop & In-Home Service

Tesseract 2.0 is a long-standing, community-trusted technology store in Victoria, specializing in refurbished business-class computers, practical technology support, and making tech approachable for real people. We’re looking for a technician who enjoys variety, problem-solving, and working directly with customers—not just sitting behind a bench all day. This role is well suited to someone early in their tech career or a seasoned technician who wants meaningful, varied work without corporate layers or burnout culture.

How We Work at Tesseract Victoria

We take work seriously, but not at the expense of people. Tesseract operates with a strong culture backbone built on trust, autonomy, and sustainability. We value clear boundaries, realistic workloads, and doing good work without constant urgency or burnout.

We also believe in staying current and curious. From time to time, that includes experimenting with new tools or ideas when they genuinely improve customer experience or internal workflows; but fundamentals, people, and balance always come first.

About the job; what you'll be doing

You’ll work both in the shop and on local in-home service calls, supporting customers across a wide range of everyday technology.

Diagnosing, repairing, upgrading Windows PCs
Supporting Apple computers (macOS laptops and desktops)
Assisting with mobile devices (Android and Apple ecosystems)
Setting up and troubleshooting home networking (routers, Wi-Fi, printers)
Helping customers with smart home and consumer tech (Smart TVs, streaming devices, peripherals)
Explaining solutions clearly and patiently to non-technical users

What We’re Looking For

Solid foundational knowledge of computers and consumer technology
Comfort working across both PC and Apple ecosystems
Willingness to learn and adapt as technology evolves
Clear, respectful communication with customers
Ability to work independently while being part of a small, capable team

Requirements

Valid driver’s license (as this role includes in-home service and driving a company vehicle)
Professional, calm presence in customer homes
Reliable, organized, and detail-oriented

Why work at Tesseract Victoria?

Location: Victoria, BC

Position Type: Full-time (flexibility discussed during interview)

Wage: Dependant on experience and skill base.

Company vehicle provided

In-home service doesn’t mean wear-and-tear on your own car.
A company vehicle is supplied for work-related travel.

Established reputation and long-term trust in the Victoria community

Varied work: no two days look the same

Real responsibility without micromanagement

A culture that respects personal time and long-term sustainability

A team that values competence, curiosity, and being decent to people

How to Apply

Please bring your resume in person to our Tesseract Victoria store

Unit G9 – 1001 Douglas
Victoria, B.C. V8W 2C5
Sussex Building - Douglas St at Broughton St.

Tesseract Computers Victoria

Tesseract 2.0 opened its doors on December 13, 2010, continuing the tradition of specialized personal, professional, Computers Sales, Computer Service and Computer Consulting in Victoria British Columbia’s downtown core. Now offering In-Home Support!

Hours: | 9:00 - 5:00 Mon to Thurs | 9:00 - 5:00 Friday. Closed weekends and holidays

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Locate and Contact

Address: Unit G9 – 1001 Douglas
Victoria, B.C. V8W 2C5
Sussex Building - Douglas St at Broughton St.

Email: support@tesseractcomputers.com
Phone: 778-430-5099
Text: 250-986-6679